Returns & Exchanges Policy

We want you to love your purchase. If something isn’t quite right, our returns process is simple.

Returns Eligibility

• Items must be returned within 14 days of delivery.

• Items must be unworn, unwashed, and in original condition, with all tags attached and original packaging.

• We do not accept returns on:

  • Sale or discounted items (unless faulty)

  • Intimates, swimwear, or earrings (for hygiene reasons)

  • Custom or made-to-order pieces

Return Options

• Refund: Eligible on full-priced items only. Funds will be returned to your original payment method.

• Exchange: Exchange for a different size or item, subject to availability.

• Store Credit: Offered as an alternative to refund or exchange.

Return Process

1. Email us at [your@email.com] with your order number and reason for return.

2. We’ll provide return instructions and a return shipping label (if applicable).

3. Once we receive and inspect the item, we’ll process your request within 5–7 business days.

Return Shipping

• Return shipping costs are:

  • Free on exchanges or returns for store credit (within [your country])

  • Customer’s responsibility for international or refund returns unless the item is faulty

Faulty or Incorrect Items

If your item is faulty or you received the wrong product, please contact us within 7 days of delivery. We’ll arrange a replacement or refund and cover all associated shipping costs.

Need Help?

Contact our team — we’re here to help!